We offer three service tiers to suit companies of different sizes and complexity. All tiers include registration as your EU-based legal representative (addressee) on the EU e-Evidence portal.
Standard
Legal Representative Registration
Best for: Smaller SaaS companies, SMEs, and start-ups with EU users.
What's Included
Registration as your named addressee on the EU e-Evidence portal
Receipt of European Production Orders (EPOCs) and Preservation Orders (EPOC-PRs)
Prompt routing of all orders to your designated contact
Annual registration maintenance and renewal
Professional
Managed Compliance Service
Best for: Mid-size technology companies and platforms with regular EU user activity.
What's Included
Everything in Standard, plus:
Review of each order received (checking for errors, deficiencies, or grounds for objection)
Written summary of each order with recommended action
Escalation support for urgent or complex orders
Quarterly compliance reporting
Priority response from our team
Enterprise
Full-Service Partnership
Best for: Large non-EU platforms with significant EU user bases and high expected order volumes.
What's Included
Everything in Professional, plus:
Dedicated account manager
Technical integration support for connection to the EU decentralised IT system
Bespoke SLA with defined response timescales
Conflict analysis — including US/EU legal tensions for US-based providers
Staff training on the e-Evidence framework